Sakala scheme

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News –

Karnataka Revenue Minister Krishna Byre Gowda announced that 99.35% of applications under the state’s Sakala scheme have been processed within the stipulated timeline during the current year.

Sakala Scheme

- It is officially known as the Karnataka Guarantee of Services to Citizens Act, 2011.
- Objective – to ensure the timely delivery of government services.

The name “Sakala” translates to “at the right time” or “in good time” in Kannada.

Key Features of Sakala

Time-Bound Delivery: Every service under the scheme has a specific, pre-defined time limit for completion.
Guaranteed Service Number (GSC): Upon submitting an application, citizens receive a unique 15-digit GSC number.
Tracking and Accountability: Citizens can use their GSC number to track the status of their application online via the Official Sakala Portal.
Penalty for Delays: If a service is not provided within the stipulated time, the designated officer may be fined. Under the proposed Sakala 2.0, this penalty is approximately ₹250 per day of delay.
Wide Coverage: The scheme covers over 725 services across various departments, including Revenue, Transport, Education, and Health.

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